Which xTool to buy: free buying advice

How to choose an xTool machine

A laser machine is chosen according to the jobs it has to do: first the products and materials, then the technology, and only at the end the model. The xTool range includes diode, CO₂, fibre (including MOPA) and UV lasers, laser welding machines and DTF printers for fabric; some machines combine two sources in the same head.

xTool technologies and materials

The table compares the technologies in the xTool range for typical jobs and materials.

Working area, power and thicknesses vary from one model to another and are compared during the consultation.

What to ask before buying a laser

Before buying a laser it is worth answering six questions:

• Which jobs? Cutting, engraving, marking, welding, cleaning or printing on fabric, and whether more than one is needed.
• On which materials? Wood and acrylic, metals, plastics, glass, leather or fabric: the technology depends on this.
• What volumes? One-off pieces, small batches or continuous production.
• Where will the machine go? Space, ventilation, power socket, fume extraction to the outside or a filter.
• What budget? Including extraction, accessories, test materials and training.
• Who will use it? Experience with graphics and with machines, time to devote to learning.

Laser buying advice

COOLASER's laser buying advice puts these answers in order and translates them into a machine, with the accessories and extraction that are really needed. It is free for the customer, is also available remotely throughout Italy, is requested through the online form and can continue with a demo, remotely or at the workshop by booking.

Why buy through a workshop that uses xTool machines every day

Buying an xTool through COOLASER means buying it from someone who uses it in production:

• real experience: the workshop works for customers with four laser sources: CO₂, diode, fibre (including MOPA) and UV, as well as laser welding and DTF printing;
• a trial before buying: the free xTool demo, remotely throughout Italy or at the workshop by booking;
• a point of contact in Italian: free advice on the choice and, after purchase, initial remote technical support, throughout Italy, for use and early problems;
• authorised support: machines can also reach the xTool Authorized Service Center by shipping and, in line with xTool's instructions, work is also carried out at the customer's premises in the area between Naples and Rome.

xTool laser sales: order, price and warranty

COOLASER's xTool laser sales cover all xTool machines and go through the official xTool channel. Once the machine is chosen, COOLASER places the order with xTool on the customer's behalf. For the customer it is like an order placed directly with xTool: order confirmation, emails, account, shipping and warranty are xTool's. Prices and terms of sale are set by xTool; buying through COOLASER adds free advice and initial technical support.

What comes with buying an xTool through COOLASER

Buying an xTool through COOLASER's official channel includes:

• free advice, up to the choice of machine and accessories;
• the machine, with xTool's confirmation, shipping and warranty;
• after purchase, initial technical support and free warranty repairs, with COOLASER's xTool support for maintenance and repairs;
• on request and for a fee, the laser course: personal, tailored training on the chosen machine.

How it works

Advice on buying an xTool follows four steps.

1. The request. Jobs, materials, space, budget and volumes are described in the online form.
2. The comparison. The suitable technologies are assessed, with the pros and cons of each.
3. The trial. The demo, remotely or at the workshop, by booking.
4. The purchase. COOLASER places the order on the official xTool channel on the customer's behalf; confirmation, shipping and warranty are xTool's.

What to prepare

Buying advice requires:

• photos or files of the jobs to be done (the form accepts, among others, SVG, DXF, AI, PDF, PNG and JPG);
• materials and sizes of the most frequent pieces;
• photos or measurements of the space where the machine will go;
• expected budget and volumes.