Coolaser is a specialized lab focused on laser marking, laser engraving, and custom personalization for both private clients and businesses.

Beyond processing, we also support custom supply, branded products, promotional items, project management, and when required, logistics and shipping.

We provide:

• laser services on customer-supplied items
• industrial and identification marking
• technical plates and tags
• Ho.Re.Ca. personalization
• custom products and branded promotional supplies
• e-commerce with customizable items
• live laser personalization for events
• custom apparel and textiles

We work with both.

We handle private requests such as gifts, commemorative items, and one-off customizations, as well as business projects including branding, technical marking, promotional items, event materials, staff equipment, and recurring supplies.

No, in many cases we can work on single pieces.

For certain supplies or structured projects, feasibility depends on the type of product, processing requirements, and sourcing conditions.

It depends on the material, but generally we can create:

• text
• names
• dates
• logos
• symbols
• drawings
• custom graphics
  

We also help you choose what works best based on the material and desired result.

Yes.

In addition to individual processing, we can manage more advanced projects including product selection, CAD design, customization, supply, operational coordination, and logistics for batches, events, or custom production.

Yes.

If you can’t find the right item, we can:

• work on a product you provide
• help you select the most suitable product
• evaluate a custom supply based on use, budget, quantity, and goals
  

Yes.

If you already have an item, we can evaluate it and process it after a preliminary analysis of the material and expected result.

We mainly work with metals, wood, leather, and many other materials compatible with laser marking or engraving.

Feasibility always depends on the specific material, surface finish, geometry, and desired result.

Yes.

Our processes are powered by certified renewable energy sources, as part of a responsible and sustainability-oriented approach.

Yes.

This is one of the most common workflows: you send us your item or sample, we analyze material and finish, and define the best processing method.

Not always.

Before confirming a job, we evaluate:

• actual material
• color and finish
• shape and accessibility
• expected result
• quantity and repeatability
  

This ensures consistent and reliable outcomes.

In general:

• laser marking modifies the surface to create a readable or aesthetic mark
• laser engraving removes material more deeply

The best choice depends on function, contrast, durability, and the project’s goal.

We mainly use fiber lasers and diode lasers, selecting the most suitable technology based on material and desired result.

Yes.

We handle both aesthetic personalization and technical marking, including:

• logos
• naming
• text
• progressive numbering
• serial numbers
• batch codes
• identification marking
• branding and commercial customization
  

Yes, when required by the project.

For certain materials or items, preliminary tests help verify contrast, readability, visual result, and processing parameters.

We always evaluate material, surface finish, and expected result.

When needed, we perform preliminary tests to ensure consistency, repeatability, and overall quality.

Yes.

We can handle not only the customization, but also the product sourcing and supply, especially for business requests, events, merchandising, coordinated items, and branded promotional products.

Yes.

We support projects such as:

• corporate gift
• personalized giveaways
• welcome kits
• event and trade show items
• promotional products
• merchandising
• branded accessories
• coordinated custom supplies
  

These are products selected or sourced based on the project, then customized with your brand, logo, or message.

They are commonly used for events, hospitality, retail, promotional campaigns, corporate gifts, and branding initiatives.

Yes.

If you provide context, quantity, budget, goals, and style, we can help identify a coherent and effective solution, avoiding products that are not suitable for customization or real use.

We handle both.

We can work on small batches, samples, and pilot runs, as well as structured supplies and recurring orders, depending on the project.

Yes, for structured projects.

When required, we can support sourcing, supply coordination, and national or international shipping.

When possible, we guide the selection toward products with real usability and durability, avoiding purely disposable items—especially for branding and promotional use.

Customization is handled by Coolaser, while product supply may involve selected partners, depending on the project requirements.

Yes.

When required, we can guide the selection toward more sustainable solutions, considering materials, durability, and real usage.

Because we combine operational flexibility with technical customization.

We support:

• brand marking
• serial numbers, codes, and identification
• branded products
• custom supply
• samples and small batches
• recurring production
• product selection support

Yes.

We can work on your items, components, or batches after feasibility verification and preliminary analysis.

Yes.

We can organize repeat production, recurring batches, and long-term collaborations, based on your operational needs.

We support a wide range of sectors, including:

• companies and workshops
• hospitality and Ho.Re.Ca.
• retail and brands
• artisans
• event operators
• businesses requiring technical marking or branded products

Yes.

We provide technical and identification marking on components, products, and items for industrial or organizational use.

Yes.

We produce and customize technical plates, identification tags, and traceability supports, depending on the application.

We accept various file formats, but for logos and precise processing we recommend vector files such as:

• SVG
• AI
• DXF

When needed, we will let you know which format is best for your project.

Yes, for an initial evaluation this is often fine.

For final files or more technical projects, we may ask you to send them by email in the correct format.

Yes.

If you send us images, references, or a clear description, we can already make an initial feasibility assessment and understand how to proceed.

Yes.

If you already have a clear idea but not the final file, we can help you identify the most suitable solution based on the type of customization and the complexity of the project.

You send us the main project details, and we reply with an evaluation covering:

• feasibility
• expected result
• quantity
• possible supply
• estimated lead times
• pricing
  

Each quote is prepared according to the actual project requirements.

Pricing mainly depends on:

• material
• quantity
• processing complexity
• technologies and machinery involved
• size and type of customization
• required lead times
• possible product supply
• possible operational or logistics management

It depends on the project.

Lead times vary depending on material, quantity, sourcing, complexity, and urgency. When we send the quote, we always aim to provide clear and realistic timings.

Yes, when possible.

If you have a specific deadline, let us know from the start of your request. We will evaluate actual feasibility based on workload, project type, and any sourcing requirements.

The workflow usually follows these steps:

• you send us photos, details, or a sample
• we verify feasibility and expected result
• we send you the quote
• we define the customization
• we arrange collection or you ship the item to us
• we complete the processing
• we arrange direct delivery or shipping
  

It depends on the service:

• for catalog or e-commerce items, you can order online where available
• for custom, technical, or made-to-order requests, it is best to use the Quick Quote form or contact us directly
  

We accept the main online payment methods available, as well as solutions agreed upon depending on the type of order.

Yes.

We issue regular invoices for both private clients and businesses. It is important to provide the required billing details correctly.

We can ship within Italy and internationally, depending on the type of order and destination.

It depends on the channel:

• for online orders, shipping costs are normally calculated at checkout
• for quote-based projects, they are included in the proposal or communicated by our team
  

Yes, in many cases.

The available option depends on the project, quantity, and type of item.

Where possible, we use paper-based packaging and recyclable materials, reducing unnecessary plastic use.

For quick or operational requests, WhatsApp is often the fastest channel.

For more structured requests, supplied products, or technical projects, the Quick Quote form is usually the best option.

Yes.

For specific needs, it is possible to arrange a call or video meeting by appointment.

The more details you provide, the better we can assist you.

The most useful information includes:

• type of item or material
• quantity
• requested customization
• any file or logo
• deadline
• destination
• indicative budget (if available)
• whether you already have the product or need supply as well